FAQs

What size should I buy? Are your products true to size?

At Nevaeh, we have aimed to create a range of swimwear that suits all shapes and sizes. Generally speaking our products are true to size, but please refer to the sizing chart below (based on Australian Sizing).

Separates - Tops & Bottoms:

Small = 6 - 8 (Cup size AA - B)

Medium  = 8 -10 (Cup size (B - C)

Large = 10 -12 (Cup size C - D)

X-Large = 12 -14 (Cup size D - DD)

One Pieces:

Small = 6-8

Medium = 8-10

Large = 10-12

X-Large = 12-14

XX-Large = 14-16

What material are your swimmers made from and how are they made?

Our swimmers are made from high-quality Indonesian Lycra.

Our garments feature an 80% Polyester / 20 % Spandex blend, in order to create seamless, reversible designs.

Though based in Australia, we work closely with our trusted Indonesian manufacturers to design and produce our products under ethical conditions, with strictly no textile waste (environmental win!).

I have just ordered my new set – how long will it take to arrive?

 Australia-Wide

​We ship all orders to Aussie babes using Australia Post Express Shipping services for a flat rate of $5.00. All purchases over $100.00 include free express & tracked shipping.

This service takes 1-2 business days to arrive once your order has been processed and sent. You can use the tracking number provided to keep tabs on your delivery!

International

We have flat rate shipping costs worldwide, based on purchase amount. International shipping costs vary from $20AUD to $30AUD and shipping discounts apply for orders over $200AUD. Parcels will be lodged and tracked with Australia Post and shipping time varies country to country (6+ business days).

We do not accept any liability for lost packages or shipping delays once lodged and tracked with Australia Post.

How do I care for my new luxe reversible swimwear?

DO:

Rinse immediately after use.

Wash garment separately.

Luke warm hand wash or cold gentle machine wash.

Drip dry in shade.

DON’T:

Tumble dry or Iron.

Wring garment.

Soak or bleach garment.

What is your Returns Policy?

In accordance with Australian Consumer Law regulations, Nevaeh Swim cannot offer exchange or refunds on swimwear once purchased.

We know online shopping can be difficult, but please refer to our sizing chart above before you buy and if you have any further questions regarding sizing please contact us before your purchase.

We do not offer refunds or exchanges on swimwear for incorrect size or change of mind. If your item is found to be faulty, please contact us, and we can offer you our returns information. Once the unworn item has been received with all original tags attached a full refund or exchange will be processed. 

Refunds / Exchanges for faulty items only will be processed within two business days.